For enquiries about returns, call 02 9569 6768 or email

If you are not satisfied with your Shoes2u purchase please return them within 14 days of receiving either for a refund or exchange. Download the return form , fill it in and post out to the address below with your shoes. The customer is responsible for any shipping fees when returning items and Shoes2u does not take any responsibly for the arrival of returns. All returned goods must be unused and in their original state with tags attached or they will be not accepted. Shoes2u will pay the shipping cost on one exchange of goods after that it is up to the customer to pay for the cost of sending out more goods

All returns must be sent to:

Returns and exchanges
PO Box 388
Enmore LPO
Enmore, 2042

Download this form and post out with returns